Returns and Exchanges
What is Welcome All Beauty Return Policy?
Our return police vary per product:
- Camera Ready and Synthetic pieces:
All CameraReady® and synthetic hair wigs, half wigs, hair boosts, buns, ponytails and hair extensions are ***FINAL SALE*** and are not eligible for returns or exchanges.
- Human Hair Pieces:
Only unopened items can be eligible for returns or exchanges. By law, hair products are considered to be a hygienic product. To reassure the safety of all our customers, we do not allow opened items to be returned. This is an industry standard for hair extensions and wigs. Similar practices will be found in other hair pieces suppliers.
Our packaging has clear windows so please make sure the hair is the color you desire before breaking the safety seal. All Welcome All products come sealed with a security void label. Once opened, the hair cannot be exchanged or returned for any reason.
The exchanged or replaced product will be subject to a 15% restocking fee. An exchange will only be honored if the hair has not been removed out of its original packaging. Please note that we do ask our customers to pay for their shipping costs for any returns or exchanges. Also, refunds for any return exclude the initial shipping cost paid to ship your package, that shipping fee is non-refundable.
Thank you for your understanding with this.
You can email us at firstname.lastname@example.org, if you ever have any questions.